Managing conflict effectively can reduce costs to employers. For example, costs related to absence or reduced productivity.
This 30 minute e-learning course will give you an understanding of:
- the causes of conflict
- how to prevent and resolve conflict at work.
This course is now closed. Please see 'Managing conflict 2025' for the current version of this e-learning course.
If you completed this course in 2024, you can still retrieve your certificate of completion.